hand mobile background hand mobile

How does Capture work?

Accessed from the Psydro merchant dashboard, it can be used on mobiles and tablet devices. Once logged in, simply select "Capture" and a new, secure page will open that will display the "Write a Review" pop-up - this will loop once a review has been submitted, opening up a new, unfilled pop-up.

Imagine the scenario in a restaurant: a tablet is left on the table after the meal to collect feedback. One diner can pass it to the next after they press "submit" – in the moment, if everyone is having a great time, this will be reflected in their comments. The capture page will need to be password activated to go back to the merchant dashboard.

A picture speaks thousand words!

By adding a picture to the restaurant review, this confirms that it is genuine, and it also adds a social vibe.

Imagine a different scenario in your own home, where a tradesman has just completed a job: on finishing a bathroom, the plumber asks the customer to write a review and add a couple of images. What a great way to showcase the finished project, while proving that the work has actually been done.

picture speak background hand mobile
hand mobile background hand mobile

Not now doesn’t have to mean never!

If the consumer doesn't wish to leave a review, they will have the option to drop an email into a field on the pop-up, which will then pre-fill the merchant's invitation section. The next time they go to "invites" on the dashboard, all of the captured emails will pre-fill the outgoing field.

In this way, the consumer will be given an option if they are in a rush, and the merchant has a second chance to capture data – a better alternative than a point-blank refusal!

What are the benefits?

  • point 1

    Real time feedback is genuinely worth your while, so as a business, you would be very wise to take advantage of the "Capture" feature.

  • point 2

    It can improve staff performance, with any issues being addressed in real time so they can be handled by managers - nipping negative feedback in the bud, this will help the employee get back on track to avoid future issues.

  • point 3

    It can also increase motivation by recognising positive comments, so that managers can encourage employees' strengths and accomplishments, reinforcing the value of their contribution.

  • point 4

    Real time feedback on any aspect of your business, whether it's good or bad, can alert you right away to what's working and what isn't – so you can address the negatives and build on the positives.

  • point 5

    In an increasingly tech savvy world, where social media is a massive part of everyday life, everyone is used to making comments and getting fast and efficient answers. Giving them the means to leave instant feedback is a natural progression of their ‘normal’ daily activities.

what benifit background what benifit

Point of sale Capture

Maximise your opportunities for customer feedback

backgroud

Login

To Your Business Account

Not Yet Registered ? Sign Up
Envelope

verify email

Thank you for registering with Psydro.

We have sent you a verification email. Please click the link to complete your registration.

OK
Envelope

verify email

We have already sent you verification before.

if you did not recieve the link please click on below to generate a new one.

Click here generate verification link

OK
Envelope

Business already exist.

This Business is already registerd with us. Please click below to visit the business.

Click here to visit the business profile

OK
Envelope

verify email

This verification link of yours has expired. Please generate a new link to complete your registration.

OK
Fail

Sorry

Some internal problem accured.

OK
Fail

Sorry

You have already reviewed this website.

OK
Fail

Sorry

Business user can not give review,Please logout.

OK

report

Newspaper
Cancel

reply

Reply
Cancel

Edit Reply

Reply
  • Smiley
Cancel
backgroud

Forgotten password?

Please enter your email address below. You will recieve a link to reset your password.

Cancel
Envelope

Success

OK
Envelope

Mail Sent

Thank you.

We have sent you a password reset link to the registered email. Please check.

OK
Envelope

Password Updated

Thank you.

Your password has been updated successfully .

OK
Loading